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Shipping & Refunds

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  /  Shipping & Refunds

Shipping Policy

Most orders are shipped via USPS within 2 business days of your order. Please allow 3-7 business days for delivery. An email confirmation will be sent once your order has been shipped make every attempt to deliver your product as fast as possible but we cannot guarantee delivery time. During the holidays, please allow at least one week for delivery.

**Expect Shipping Delays: Carriers nationally are experiencing increased delivery times and lags on package tracking. If you experience unexplained delays, we recommend reaching out to the carrier directly for an update.

Terms of Sale and Refund Policy

By agreeing to the terms and conditions of sale you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you purchase our products, you do so based upon your own opinions as to any benefits these products may provide. You may return your products for a full refund of the sale price within 30 days of order. Refunds will be processed within 14 days of returned product being received. Customers may be limited to the number of refunds allowed. For safety and sanitary reasons, our hemp face masks are not able to be returned or refunded.

We are here to support you. If you have any questions or suggestions about our policies, do not hesitate to contact us at info@firstcrop.com.

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